Doctors try to silence negative reviews from patients

4 03 2009

Like donut shop owners, city councilmen, and smalltown gossip victims, doctors aren’t terribly fond of patients leaving negative comments of them all over the Internet. They, however, aren’t taking the lawsuit route—at least not yet. Instead, doctors are asking patients to sign agreements that bar them from posting comments on everything from review sites to blogs, and then attempting to have the reviews removed if they break the gag order.

In fact, these doctors are going so far as enlisting the help of monitoring companies that watch for negative posts attempting to  in check. One such company is (appropriately) called Medical Justice, founded by North Carolina neurosurgeon Dr. Jeffrey Segal, whose entire business is built upon pushing patient waivers to doctors and then hunting out their commenting indiscretions online.

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